How Tech is Revolutionizing Senior Citizen Safety
Gurgaon Police’s SSATH Initiative: How Tech is Revolutionizing Senior Citizen Safety
Gurgaon, August 2025 — In a breakthrough for urban elder care, Gurgaon Police have launched the Senior Assistance and Timely Help (SSATH) initiative—a first-of-its-kind blend of community policing and digital safety for citizens aged 70 and above. With 24/7 surveillance, cybercrime protection, and guaranteed human interaction, SSATH builds a digital bridge to connect Gurugram’s most vulnerable with rapid support🛡 and essential services in real time.
WhatsApp Consult
Call Now: +91 9910823218
Explore Home Care Services
Understanding SSATH: Tech-Driven Community Policing for Gurugram
- Who qualifies? Gurugram’s senior citizens aged 70+ living alone or with limited family support.
- Key USPs: Police beat officer home visits, digital registration, emergency response integration, cybercrime advisories.
- Safety net: Personal attention and technology combine to shield seniors from physical, emotional, and financial harm.
“It’s more than a safety program. It’s a movement for dignity, respect, and the right to age fearlessly in Gurugram’s smart city.”
— Gurgaon Police Commissioner, April 2025
Step-by-Step Registration Process for SSATH
- Eligibility: Citizen must be 70 years or older and resident of Gurugram.
- Online Registration: Visit Gurgaon Police Portal.
• Click ‘Senior Citizen Registration’
• Complete the form with contact details, address, medical needs, emergency contacts.
• Submit and await confirmation call. - Phone Registration: Call the Senior Citizen Helpline at 0124-2221559 if you are unable to register online.
• Share all required details with the helpline operator. - Verification Visit: The local Station House Officer (SHO) or beat officer visits your home within 24 hours to verify details.
- Beat Officer Assigned: The beat in-charge becomes your dedicated caretaker within the program, with regular check-ins scheduled.
“My parents registered on the portal. The police came, met us, saved their numbers in our phones and explained emergency procedures. Truly reassuring for families.” — Rahul S., DLF Phase 1 Resident
Benefits of Police Beat Officer Home Visits
- Beat in-charge saves own number and emergency contacts in senior’s phone for anytime access and rapid response.
- Direct communication enables seniors to request help or flag concerns with confidence.
- Verification of domestic helpers, drivers, and aides to minimize risk of fraud or exploitation.
- Beat visits every 10 days (or sooner if needed) provide ongoing safety, companionship, and validation.
- Collaboration with Resident Welfare Associations (RWAs) ensures that seniors have local watchfulness in addition to police support.
Cybercrime Protection for Elderly in Gurugram
- Beat officers conduct periodic advisories on digital scams, emotional manipulation, and financial frauds.
- Seniors are educated on how to use cyber help lines, and avoid sharing OTPs, PINs or personal information.
- All new aides are routinely verified to reduce risk of identity theft.
- SSATH participants can report suspicious calls or messages directly to their assigned officers or helpline.
- Emergency interventions for reported digital grievances, including direct police contact with banks or institutions to contain losses.
“Thanks to the police briefing, I never respond to suspicious links. I know who to call if I’m ever uncertain. SSATH’s campaign is just what we needed.” — Mr. Amarjeet S., Gurgaon Elder
How SSATH Is Integrated with Emergency Services in Gurgaon
- Full linkage with Haryana’s ERSS 112 Emergency Response System: Immediate escalation for police, medical, or fire.
- AI-powered auto-dispatch: Ensures the right responders—police, ambulance, or fire—reach the location with speed.
- Faster response times: Medical emergencies dispatched in 12:50 minutes (2025 average).
- Data sharing: Beat officers provide home access info and medical details to ERSS for even faster, safer rescues.
- At Home Care Center: Integrated as a local responder for health assessments and emergency support after any distress episode.
Real Impact: Stories from Gurgaon’s Senior Citizens
Frequently Asked Questions — Gurgaon Police’s SSATH & Senior Safety
What is the Gurgaon Police’s SSATH initiative?
SSATH (Senior Assistance and Timely Help) is a technology-driven safety net for Gurgaon’s seniors aged 70+, offering direct police monitoring, regular home visits, cyber protection, and full integration with emergency services.
How do you register for SSATH?
Online: Use the Gurgaon Police Portal and fill out the senior citizen registration form.
By phone: Call 0124-2221559 and share your details with the help desk.
A police officer will then verify your information with a home visit.
How often do police beat officers visit seniors?
Registered seniors receive visits every 10 days or as needed. Beat officers also remain available by phone at all times for urgent support.
What if an elderly is a victim of cybercrime?
Inform your assigned beat officer or call Haryana’s cybercrime helpline: 155260. Officers provide guidance and can help you alert banks or authorities immediately.
Can SSATH connect to other medical and home care services?
Yes. Agencies like At Home Care Center collaborate with the police and emergency response teams to deliver rapid health assessments, ICU-at-home services, and elder support in Gurugram.
See Home Care in Gurgaon
Is SSATH available in every part of Gurugram?
The initiative is currently city-wide for all seniors aged 70+ and continues expanding outreach through local police stations and RWAs in Gurgaon sectors and societies.
How does SSATH make Gurugram safer for seniors living alone?
SSATH combines consistent police visits, community vigilance, emergency tech, and public awareness—empowering both elders and their families with rapid help and peace of mind.