Privacy Information

This page describes the visible privacy-related behaviour of the AtHomeCare Lucknow website. For questions about how the care team handles records after you contact them, email care@athomecare.in before sharing sensitive documents.

1. Information You Choose to Enter

The enquiry forms let you enter contact details and a brief description of your request.

• Contact Details: The form may ask for a name, email address, phone number and preferred date.
• Care Requirements: You may describe the support you are looking for. Keep the initial message brief and ask the team how relevant clinical documents should be shared.
• Browser Preference: The language switcher stores your selected language in your browser’s local storage.
• Email Drafts: Submitting an enquiry form prepares an email draft in your email application. You choose whether to send it.

2. How Website Enquiries Work

The website provides several ways to start a conversation:

• Telephone links open your device’s calling application.
• WhatsApp links open a conversation through WhatsApp.
• Email links open a draft addressed to care@athomecare.in.
• The site does not confirm a care booking automatically.
• Service and payment arrangements must be confirmed with the team.

3. Sharing Care Information

Before sending reports, identity documents or detailed medical information, ask the team which communication channel to use and what is required for your enquiry.

Only share another person’s information when you are authorised to do so. Involve the patient in decisions about their information where appropriate.

4. External Services

Some page features connect to services outside this website.

• Communication Apps: Your email, phone and WhatsApp applications handle the communication you choose to initiate.
• Page Resources: Fonts, icons and images may load from third-party providers. Your browser requests those resources from their servers.
• Map Links: Directions links open Google Maps when selected.
• External Destinations: Review a destination’s own privacy information before sending it personal details.

5. Language Storage

The site remembers the selected language using the athomecare_lang local-storage entry. You can remove this preference through your browser’s site-data settings.

The website source does not include an analytics integration. Hosting services and external resource providers may have their own logging practices.

6. Your Device and Email App

Check the recipient and contents of an email draft before sending it. Information entered into a form is included in that draft only when you submit the form.

Avoid entering confidential information on a shared device if you cannot control access to the browser or email application.

7. Questions About Records

For questions about information already sent to the care team, contact care@athomecare.in. Ask about the relevant records, purpose of use and any applicable retention requirements.

8. Contacting Us About Your Information

You can contact the team to discuss a concern about information you have provided.

• Access Enquiry: Ask what information is held in relation to your enquiry.
• Correction Enquiry: Tell the team if your contact or enquiry details need correcting.
• Removal Enquiry: Ask whether information can be removed and whether any retention requirements apply.
• Contact Preference: Explain how you prefer to be contacted about your enquiry.
• Sharing Enquiry: Ask which channel is appropriate before sending additional documents.

Send your request to care@athomecare.in and include enough context to identify the relevant enquiry without unnecessarily repeating sensitive information.

9. Enquiries for Another Person

A parent, guardian or authorised family member may need to make an enquiry. Explain your role and discuss what consent or information is needed before sharing records.

10. Linked Websites

This website may link to other resources. Their content and privacy practices are separate from this page; review their information when you visit.

11. Website Changes

This information should be reviewed when the website’s forms, integrations or data-handling arrangements change. The date above records this website-content revision.

12. Privacy Contact

For privacy questions concerning a care enquiry, contact the Lucknow team:

• Email: care@athomecare.in
• Phone: +91-7068072489
• Address: Shop No-3 Ground Floor, Vikram Plaza, Viraj Khand-4, Viraj Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010, India

This page describes the website’s current functions. Ask the team for any additional service-specific privacy information before sharing care records.